customer satisfaction – Page 2

Service quality, customer satisfaction and customer loyalty: Basis for customer retention framework in Chinese logistics companies

International Journal of Research Studies in Management CollabWritive Special Issue 2024 Volume 12 Issue 10 Available Online: 15 August 2024 Author/s: Yin, Yuanxing Graduate School,…

Service quality and behavioral intention among Cebu Pacific passengers: Basis for action plan

International Journal of Research Studies in Management United Tourism and Hospitality Professionals Special Issue 2024 Volume 12 Issue 7 Available Online: 15 July 2024 Author/s:…

Service quality and customer satisfaction of casual dining restaurants in Rinconada

International Journal of Research Studies in Management CollabWritive Special Issue 2024 Volume 12 Issue 2 Available Online: 15 April 2024 Author/s: Repatacodo, Jairo Camarines Sur…

Digital finance services, customer relations and customer satisfaction: Basis for financial industry customer relationship management framework

International Journal of Research Studies in Management CollabWritive Special Issue 2024 Volume 12 Issue 1 Available Online: 2 March 2024 Author/s: Fu, Guanghui Graduate School,…

Hotel attributes, safety and security, and customer satisfaction of hotels in Cagayan Valley: Basis for the strategic plan

International Journal of Research Studies in Management United Tourism and Hospitality Professionals Special Issue 2023 Volume 11 Issue 14 Available Online: 31 December 2023 Author/s:…

Marketing strategy, customer satisfaction and business performance of one automobile manufacturer in China: Basis for customer loyalty framework

International Journal of Research Studies in Management CollabWritive Special Issue 2023 Volume 11 Issue 8 Available Online: 25 August 2023 Author/s: Ji, Zhihao Graduate School,…

Online shopping experience, website brand familiarity and online customer satisfaction: Inputs to online marketing strategy enrichment framework

International Journal of Research Studies in Management CollabWritive Special Issue 2023 Volume 11 Issue 7 Available Online: 25 August 2023 Author/s: Li, Sijie Graduate School,…

Customer satisfaction and promotional strategies of bakery stores in San Jose, Occidental Mindoro

International Journal of Research Studies in Management CollabWritive Special Issue 2023 Volume 11 Issue 10 Available Online: 25 August 2023 Author/s: Ramirez, Mary Joy N.*…

Management responsibilities, service quality and customer satisfaction: Inputs to business performance improvement framework

International Journal of Research Studies in Management CollabWritive Special Issue 2023 Volume 11 Issue 6 Available Online: 15 August 2023 Author/s: Guo, Yuli Graduate School,…

Corporate image, customer satisfaction and loyalty among customers in air conditioner industry: Basis for customer relationship management model

International Journal of Research Studies in Management CollabWritive Special Issue 2023 Volume 11 Issue 6 Available Online: 15 August 2023 Author/s: Wu, Qingqing Graduate School,…