International Journal of Research Studies in Management
CollabWritive Special Issue
2023 Volume 11 Issue 9
Available Online: 25 August 2023
Author/s:
Song, Jian
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
Abstract:
The study aimed to examine the enterprise management, enterprise culture and production process in food enterprises in China to become the basis for developing a product quality continuous improvement framework. The study utilized the self-made questionnaire as the data-gathering instrument. Participants of the study were 300 employees or managers from food enterprises in Shandong provinces. Weighted mean and rank were used to determine the impact of enterprise management on food quality in terms of leaders’ attention, work arrangement and work evaluation; assess the impact of enterprise culture on product quality as to corporate social responsibility, employee engagement and attitude to customers; Evaluate the impact of production process on food quality with reference to raw material procurement, production technology and quality inspection. Spearman rho was used to test the significant relationship as part of the non-parametric tests. All analyzes were performed using SPSS version 28. The study revealed that the respondents had a strong agreement on their enterprise management comprising leaders’ attention, work arrangement and work evaluation. They agreed on enterprise culture in terms of corporate social responsibility, employee engagement and attitude to customers. They also agreed on the enterprises’ production process in terms of raw material procurement, production technology and quality inspection. There was a highly significant relationship between enterprise management and enterprise culture. It also found that there was a highly significant relationship between enterprise management and production process and a highly significant relationship between enterprise culture and production process. A Product Quality Continuous Improvement Framework was developed.
Keywords: enterprise culture, enterprise management, production process
DOI: https://doi.org/10.5861/ijrsm.2023.1120
Cite this article:
Song, J. (2023). Enterprise management, enterprise culture and production process on product quality in the food industry: Basis for product quality continuous improvement framework. International Journal of Research Studies in Management, 11(9), 91-100. https://doi.org/10.5861/ijrsm.2023.1120