International Journal of Research Studies in Management
CollabWritive Special Issue
2023 Volume 11 Issue 9
Available Online: 25 August 2023
Author/s:
Chen, Yu
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
Abstract:
This study examined the job stress, job burnout and turnover intention among employees in Logistics enterprises in China and developed a comprehensive employee retention strategy framework. The study made use of descriptive design describing the current state of job stress, job burnout, and turnover intention among employees in logistics enterprises in China. The researcher used a survey to collect data from a sample of employees in these enterprises. Among the 1788 logistics employees in these four enterprises in Tianjin, the sample size was 301, with an effect size of 0.50, a power probability of 0.95 or 95% and an alpha level of 0.05 or 5% using Google Raosoft. Based from the results, the respondents agreed that they experience job stress due to working load, working time, and monotone tasks. They have moderate burnout experience due to emotional exhaustion and low sense of achievement. However, they disagreed on depersonalization. Disagreement was found in the study about turnover intention elements, such as emotional labor, intention to quit, and turnover thinking. The correlation between job stress and job burnout is highly significant. Additionally, a strong correlation between job stress and the intention to leave was discovered. The intention to leave one’s job and job burnout are highly significantly correlated. A thorough framework for staff retention strategies is suggested. The study sheds light on the variables that affect employees’ intentions to leave logistics companies in China as well as their levels of job stress and burnout. The study’s conclusions can be applied to the creation of staff retention plans for Chinese logistics companies.
Keywords: job stress, job burnout, turnover intention
DOI: https://doi.org/10.5861/ijrsm.2023.1114
Cite this article:
Chen, Y. (2023). Job stress, job burnout and turnover intention among employees in logistics enterprises in China: Basis for employee retention strategy framework. International Journal of Research Studies in Management, 11(9), 27-36. https://doi.org/10.5861/ijrsm.2023.1114