International Journal of Research Studies in Management
CollabWritive Special Issue
2023 Volume 11 Issue 11
Available Online: 20 November 2023
Author/s:
Carumba – Carilo, Maruja S.*
Graduate School, Lyceum of the Philippines University – Batangas, Philippines (carilomaruja879@gmail.com)
Apritado, Jennie Margaret
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
Abstract:
The lodging sector promotes ethical business and hospitality, from better managing energy, water conservation, and waste reduction that continually address climate change. Thus, this study assessed the environment, guest value, and intentions of staying in hotels with environmental practices in the Bicol region. The researcher used a quantitative method and descriptive research design using stratified random sampling of 390 hotel guests of DOT-accredited hotels in Bicol Region. The Spearman rho, a nonparametric measure of rank correlation, was utilized to test revealed a high relationship between Environmental Practices of Hotels and Guest Intentions to stay in Hotels with Environmental Practices. The t-test revealed under the environmental practices of hotels, only the disposal practices have a significant difference when grouped according to age, as a result, the hotel guests appreciate the environmental policies of hotels in terms of how they appropriately dispose of their people’s waste. These further revealed the relationship between hotel environmental practices in terms of water conservation, waste reduction, and disposal practices when grouped according to hotel guests’ hedonic values, utilitarian values, and environmental concerns. Lastly, a framework was created to further strengthen the hotels’ environmental practices in the Bicol Region and provide relevant recommendations that may improve guest experiences, minimize their environmental impact influence on the environmental cycle.
Keywords: guest intentions, guest value, hotel environmental practices
DOI: https://doi.org/10.5861/ijrsm.2023.1146
Cite this article:
Carumba – Carilo, M. S., & Apritado, J. M. (2023). Environmental practices of hotels on the formation of guest value and intentions: Inputs to environmentally friendly hotel framework in Bicol Region. International Journal of Research Studies in Management, 11(11), 167-180. https://doi.org/10.5861/ijrsm.2023.1146
* Corresponding Author