International Journal of Research Studies in Management
CollabWritive Special Issue
2023 Volume 11 Issue 9
Available Online: 25 August 2023
Author/s:
Chen, Yu
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
Abstract:
This study examined the job stress, job burnout and turnover intention among employees in Logistics enterprises in China and developed a comprehensive employee retention strategy framework. The study made use of descriptive design describing the current state of job stress, job burnout, and turnover intention among employees in logistics enterprises in China. The researcher used a survey to collect data from a sample of employees in these enterprises. Among the 1788 logistics employees in these four enterprises in Tianjin, the sample size was 301, with an effect size of 0.50, a power probability of 0.95 or 95% and an alpha level of 0.05 or 5% using Google Raosoft. Based from the results, the respondents agreed that they experience job stress due to working load, working time, and monotone tasks. They have moderate burnout experience due to emotional exhaustion and low sense of achievement. However, they disagreed on depersonalization. The study revealed disagreement on turnover thinking, intention to quit and emotional labor as factors of turnover intention. There is a high significant relationship between job stress and job burnout. A significant relationship also was found between job stress and turnover intention. Job burnout and turnover intention also have high significant relationship. A comprehensive employee retention strategy framework is proposed. The study provides insights into the factors that contribute to job stress, job burnout, and turnover intention among employees in logistics enterprises in China. The findings of the study can be used to develop employee retention strategies for logistics enterprises in China.
Keywords: job stress, job burnout, turnover intention
DOI: https://doi.org/10.5861/ijrsm.2023.1114
Cite this article:
Chen, Y. (2023). Job stress, job burnout and turnover intention among employees in logistics enterprises in China: Basis for employee retention strategy framework. International Journal of Research Studies in Management, 11(9), 27-36. https://doi.org/10.5861/ijrsm.2023.1114