International Journal of Research Studies in Management
CollabWritive Special Issue
2023 Volume 11 Issue 8
Available Online: 25 August 2023
Manalo, Ma. Conception P.
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
This study aimed to explore the relationship between emotional intelligence competencies and job satisfaction on job performance among the Teaching Personnel of One State University in CALABARZON, with the objective of providing valuable inputs to the human resource management model. The researcher used a modified survey questionnaire as the main instrument for obtaining the results. The study found that the respondents strongly agreed that social awareness was a crucial indicator of emotional intelligence, and also agreed that self-awareness, self-management, and relationship management were important indicators. The respondents also agreed that various factors, such as pay, promotion, supervision, fringe benefits, contingent rewards, working conditions, co-workers, nature of work, and communication impact their job satisfaction. Task performance, contextual performance, and counterproductive work behavior were also found to affect job performance. The study also revealed a significant moderate positive correlation between emotional intelligence and job satisfaction, and job satisfaction and job performance. Moreover, there was a significantly low positive correlation between emotional intelligence and job performance. The significant findings of the study may serve as the basis for strategic human capital programs, and the proposed model may be used for human capital strategic planning, including training programs. However, contextualizing the tools used for emotional intelligence, job satisfaction, and job performance assessment is necessary. Furthermore, the study suggests conducting similar research in other municipalities and industries to revalidate the findings and explore the importance of assessing emotional intelligence, job satisfaction, and job performance.
Keywords: emotional intelligence, job satisfaction, job performance
Cite this article:
Manalo, M. C. P. (2023). Emotional intelligence, job satisfaction and job performance among teaching personnel of one state university in CALABARZON: Inputs to human resource management framework. International Journal of Research Studies in Management, 11(8), 25-36. https://doi.org/10.5861/ijrsm.2023.1094