International Journal of Research Studies in Management
CollabWritive Special Issue
2024 Volume 12 Issue 15
Available Online: 25 October 2024
Author/s:
Dabon, Dan Lester
Quality and Patient Safety Department / Group Senior Manager, Quality and Patient Safety, Middle East, Abu Dhabi, UAE
Doctor of Philosophy in Business Management (PhD) Major in Strategic Management
Philippine Christian University, Graduate School of Business and Management (danlesterdabon@yahoo.com)
Abstract:
The UAE’s healthcare journey, marked by steadfast commitment since 1971, showcases remarkable achievements in both public and private sectors. With authoritative regulation by agencies like DOH-Abu Dhabi and DHA, the sector integrates modern infrastructure and telemedicine. Despite challenges, near-miss reporting reinforces patient safety, reflecting global standards and bolstering the UAE’s reputation for excellence. The study conducted in healthcare facilities across the UAE employed a descriptive research design to accurately depict near misses among healthcare professionals without influence. Surveys, interviews, and focus groups were used to gather data from a diverse sample of 308 professionals, aiming for representation across specialties and settings. Statistical tools including Frequency, Weighted Mean, ANOVA, and Ranking were utilized to analyze the collected data, identifying barriers and perceptions. Ethical standards, including informed consent and confidentiality, were strictly observed, with approval from an institutional review board. The research aimed to provide insights into near misses and contribute to enhancing patient safety within the UAE healthcare system. The study investigated healthcare professionals in the UAE, revealing significant findings. The profile analysis highlighted Abu Dhabi’s dominance and the diverse composition of healthcare roles. Barriers to reporting near misses included fear of reprisal and lack of resources, with organizational culture playing a significant role. Demographic factors influenced perceptions, emphasizing tailored interventions. Despite challenges, near-miss reporting was generally encouraged and accessible, with strategies like fostering a safety culture and utilizing technology employed to address barriers. The conclusion of the study on healthcare professionals in the UAE highlights significant findings regarding the workforce’s demographic profile, distribution, and barriers to reporting near misses. Insights into Abu Dhabi’s dominance, diverse roles, and workforce disparities underscore the need for targeted interventions to ensure equitable healthcare access. Addressing barriers such as fear of reprisal and organizational culture is essential for promoting a positive reporting environment and enhancing patient safety. Tailored strategies based on demographic and organizational factors are crucial for fostering a culture of transparency and continuous improvement within the UAE healthcare system. Furthermore, the positive perception of near-miss reporting underscores the commitment of healthcare organizations to prioritize patient safety and quality improvement efforts. By adopting coping strategies and best practices, healthcare professionals can contribute to preventing future incidents and enhancing patient care outcomes.
Keywords: barriers, near miss, healthcare professionals, patient safety, coping strategies, catastrophic harm
DOI: https://doi.org/10.5861/ijrsm.2024.1302
Cite this article:
Dabon, D. L. (2024). Study of near misses among health care professionals in United Arab Emirates: Towards a comprehensive strategy for quality health services. International Journal of Research Studies in Management, 12(15), 55-77. https://doi.org/10.5861/ijrsm.2024.1302