International Journal of Research Studies in Management
CollabWritive Special Issue
2024 Volume 12 Issue 12
Available Online: 1 September 2024
Author/s:
Sun, Ye
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
Abstract:
Higher Education Institutions (HEIs) in China are undergoing rapid internationalization, leading to diverse faculty and student bodies. Despite this shift, research on the intricate connections between employee relations, cross-cultural training, and organizational resilience within these institutions remains limited. Aiming to enhance employee adaptability in Chinese HEIs, the study examined employee relations, cross-cultural training, and organizational resilience, leading to the creation of an Employee Adaptability framework. A descriptive design was chosen for the study due to its strengths in exploring existing conditions, identifying potential relationships, informing framework development, providing practical data, and serving as a springboard for future research. The 397 teaching staff were the respondents of the study who play a crucial role in organizational resilience by directly impacting student learning and contributing to the institution’s academic atmosphere. Focusing on this group allows to gather insights on factors directly related to the educational effectiveness and adaptability of the HEIs. A well-designed questionnaire was utilized as the data gathering instrument to ensure standardized data collection, meaning questions are consistent across respondents, allowing for meaningful comparisons and analysis. Results of the study found a moderate level of agreement among HEI teachers regarding the importance of effective communication, trust, respect, employee participation, and conflict resolution in fostering positive employee relations. The study revealed agreement among the HEI teacher respondents regarding the value and positive impact of their cross-cultural training, particularly in developing skills related to cultural awareness, intercultural communication, and cultural adjustment. The teachers from the HEI perceived the requirements of building an organizational resilience including cognitive resilience, behavioral resilience and contextual resilience. This research showed a close relation between positive employee relations, effective cross-cultural training and organizational resilience in HEIs, which shapes a solid platform for adaptability, innovation and steady success. An employee adaptability framework for HEIs in China was established in this study. The research has tremendous potential to improve employee relations, enhance intercultural training, and build the organizational resilience of Chinese higher education institutions. Publishing the results and promoting further research and application may help creating a more flexible, more resilient academic environment, beneficial to university administrative staff, faculty and students.
Keywords: employee relations, cross-cultural training, organizational resilience, employee adaptability framework
DOI: https://doi.org/10.5861/ijrsm.2024.1265
Cite this article:
Sun, Y. (2024). Employee relations, cross-cultural training and organizational resilience in higher education sector: Basis for employee adaptability framework. International Journal of Research Studies in Management, 12(12), 45-57. https://doi.org/10.5861/ijrsm.2024.1265