International Journal of Research Studies in Management
CollabWritive Special Issue
2024 Volume 12 Issue 5
Available Online: 15 June 2024
Author/s:
Ma, Xianjun
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
Abstract:
Manufacturing success hinges on a synchronized and efficient supply chain. Lean Supply Chain Management (LSCM) principles promote waste elimination and continuous improvement, but their effective implementation necessitates robust foundations in Supplier Relationship Management (SRM), Information Systems (IS), and Logistics Operations. This study explores the intricate relationships between these elements, laying the groundwork for a comprehensive LSCM framework tailored for modern manufacturing industries. The study aimed to examine the supplier relationship, information system and logistics operations management in manufacturing companies that were made as basis in developing a lean supply chain management framework. This study used the descriptive quantitative method to describe and analyze the relationship between supplier relationship management, information systems and logistics operation. Survey questionnaire was used as the data gathering instrument. 500 employees from logistics companies were used as the participants of the study. The respondents showed moderate agreement on the supplier relationship management in terms of cooperation, quality and cost. Supplier relationship management is an effective way to manage supplier relationships and improve business performance. They also moderately agreed on logistics operation as to time, space, and cost and that the logistics operation is well-managed and efficient. The high significant relationship between Supplier Relationship Management, Information System and logistics operation implies that these three factors are interconnected and that they all play an important role in business success. A lean supply chain management framework was developed for manufacturing companies. The study can contribute to the dissemination of best practices in lean supply chain management by showcasing how effectively integrated supplier relationship management, information systems and logistics operations can optimize supply chains. The research can inspire further innovation in LSCM approaches and technologies, leading to the development of new tools and frameworks for effective supply chain management.
Keywords: supplier relationship management, information system, logistics operation, lean supply chain management
DOI: https://doi.org/10.5861/ijrsm.2024.1069
Cite this article:
Ma, X. (2024). Supplier relationship management, information system and logistics operation in manufacturing industries: Basis for lean supply chain management framework. International Journal of Research Studies in Management, 12(5), 113-128. https://doi.org/10.5861/ijrsm.2024.1069