Adapting to the new normal: Employees experience from various hospitals in Batangas City

International Journal of Research Studies in Psychology
CollabWritive Special Issue
2023 Volume 9 Issue 2

Available Online: 31 December 2023


Gonzales, Maria Angelica
Graduate School, Lyceum of the Philippines University – Batangas, Philippines (


How to adapt has been one of the challenges the medical staff in different institutions in Batangas City have to face. The hospital has made significant adjustments to staff schedules, roles, and workloads, as well as new hygiene protocols to prevent the spread of the disease. This research explored the struggles that the hospital employees in Batangas City are experiencing due to the far-reaching damage of the COVID-19 pandemic and their experiences in adapting to the new normal system of medical work. This study utilized a qualitative research design with a total population of 25 hospital employees within 5 hospitals in the city. The data was gathered through face-to-face interview using an open-ended questionnaire. The researcher was able to formulate emergent themes and subthemes derived from the analysis of data gathered. This data gives a comprehensive description of the topic under investigation and allows for the discovery of important information. Hence, the researcher recommended guidelines to maintain optimal compliance with Covid-19 safety regulations as well as maximizing employee productivity. This pandemic taught everyone to give importance on their health and safety, which is a critical component of an effective response to the current situation.

Keywords: new normal, adapting to the new normal, employee practice



Cite this article:
Gonzales, M. A. (2023). Adapting to the new normal: Employees experience from various hospitals in Batangas City. International Journal of Research Studies in Psychology, 9(2), 97-109.