International Journal of Research Studies in Management
Divine Word College of San Jose Special Issue
2025 Volume 13 Issue 4
Available Online: 3 May 2025
Author/s:
Peralta, Ayessa Mackrine M.*
Divine Word College of San Jose, Philippines (ayessaperalta2006@gmail.com)
Española, Thessa Dane Marie V.
Divine Word College of San Jose, Philippines (thessadaneespanola@gmail.com)
Salongsongan, Shekaina C.
Divine Word College of San Jose, Philippines (kynasalongsongan17@gmail.com)
Fernandez, Kristelle May I.
Divine Word College of San Jose, Philippines (fernandezkristel247@gmail.com)
Jondonero, Van Llouey T.
Divine Word College of San Jose, Philippines (vanlloueyjondonero@gmail.com)
Vasco, Kiaro Zenjie M.
Divine Word College of San Jose, Philippines (kiaropilapil13@gmail.com)
Limos-Galay, Jenny A.
Divine Word College of San Jose, Philippines (jennygalay05@gmail.com)
Abstract:
As the fast-food industry in San Jose, Occidental Mindoro, continues to evolve, the performance of employees continues to be affected by their working environment and the leadership style they receive. Therefore, this study determined the effect of working environment and leadership style on the performance of the employees in San Jose, Occidental Mindoro. This study utilized a descriptive-correlational design, and the data were gathered from 103 employees of the 4 fast-food industries in SJOM, covering McDonald’s, Chowking, Mang Inasal, and Bonchon. The study used a 10-item researcher-made questionnaire and a 25-item adapted questionnaire using a 4-point Likert scale. The findings revealed that the level of working environment of the respondents in terms of modern working environment and traditional working environment was at a high level of agreement, acknowledging their hierarchy-driven work culture and fast-paced workplace. Furthermore, the leadership style in terms of democratic style, transformational style, and transactional style was also at a high level of extent. Thus, the respondents were satisfied with the job-related training their workplace offers. Therefore, the results revealed that the employees’ performance in the fast-food industry is significantly affected by their working environment and leadership style. The researchers recommend that the head department support the team’s growth by offering regular feedback, and the employees may engage with each other to have unity in their workplace. Future researchers may explore other food industries to determine what working environment and leadership style are used.
Keywords: working environment, leadership style, democratic style, performance of employees, fast-food industry
DOI: https://doi.org/10.5861/ijrsm.2025.25509
Cite this article:
Peralta, A. M. M., Española, T. D. M. V., Salongsongan, S. C., Fernandez, K. M. I., Jondonero, V. L. T., Vasco, K. Z. M., & Limos-Galay, J. A. (2025). Working environment, leadership style, and performance of employees in the fast-food industry in San Jose, Occidental Mindoro. International Journal of Research Studies in Management, 13(4), 125-136. https://doi.org/10.5861/ijrsm.2025.25509
* Corresponding Author