International Journal of Research Studies in Management
CollabWritive Special Issue
2024 Volume 12 Issue 13
Available Online: 1 October 2024
Author/s:
Han, Xiyao
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
Abstract:
The study aimed to examine the strategic management practices, operational efficiency, and organizational agility among Shenyang hospitals in China, serving as the basis for developing a corporate performance framework. Specifically, it determined the strategic management practices in terms of strategic alignment, strategic flexibility, and strategic commitment; assessed operational efficiency regarding cost efficiency, responsiveness, and accessibility; described organizational agility in terms of technological agility, operational agility, and cultural agility; tested the significant relationships among strategic management practices, operational efficiency, and organizational agility; and developed an innovative organizational performance framework for hospitals. The analysis explored the relationship between operational efficiency and organizational agility in Shenyang hospitals. Results show that most correlations were not significant, with negligible rho-values ranging from -0.039 to 0.092. Specifically, there were no significant relationships between cost efficiency, responsiveness, or accessibility, and the sub-variables of organizational agility, including technological, operational, and cultural agility. Overall, the findings suggest a lack of substantial correlation between operational efficiency and organizational agility within the studied hospitals. Further research may be needed to identify other factors influencing organizational agility and operational efficiency in hospital settings. Respondents indicated a moderate level of strategic management practices, underscoring the need for ongoing refinement to ensure sustained success. While operational efficiency was moderate, there’s room for improvement, particularly in areas like cost efficiency. Organizational agility demonstrated a balanced development across technological, operational, and cultural dimensions, albeit at a moderate extent. However, strategic management practices showed minimal impact on operational efficiency and organizational agility. Therefore, implementing an innovative organizational framework is recommended to transform healthcare delivery processes. Hospital Administrators and Executives play a critical role in integrating strategic management practices like alignment, flexibility, and commitment into hospital operations, fostering innovation and investing in resources to enhance operational efficiency and organizational agility. Medical Staff and Care Providers may engage in strategic initiatives, undergo professional development, and adapt to changing healthcare landscapes. Patients and care recipients may contribute by advocating for healthcare improvement, participating in care plans, and providing feedback. Future researchers may explore external factors’ impact and emerging technologies on healthcare. Shenyang Hospitals may adopt a phased approach to implement the proposed innovative organizational framework, including training programs and cross-functional teams for successful integration.
Keywords: strategic, management, practices, operational agility, corporate performance
DOI: https://doi.org/10.5861/ijrsm.2024.1279
Cite this article:
Han, X. (2024). Strategic management practices, operational efficiency and organizational agility among Shenyang Hospitals: Basis for innovative organizational framework for hospitals. International Journal of Research Studies in Management, 12(13), 59-73. https://doi.org/10.5861/ijrsm.2024.1279