International Journal of Research Studies in Management
CollabWritive Special Issue
2024 Volume 12 Issue 10
Available Online: 15 August 2024
Author/s:
Wang, Zhengxiang
Graduate School, Lyceum of the Philippines University – Batangas, Philippines
Abstract:
Organizational harmony is necessary for organizations, especially enterprises, to achieve innovation. This study aimed to evaluate the innovative corporate culture, artificial intelligence and organizational harmony that were the basis in developing an enhanced employee engagement framework. Each variable was described with three dimensions and 15 questions, and measured by the scores in questionnaires from the respondents in this research. 400 respondents more than 50 enterprises in different cities in Fujian Province in China were invited to participate in this research. Questionnaires were sent to respondents through Internet to study their views on the establishment of innovative organizational culture, the application of artificial intelligence technology, and the current situation of organizational harmony in their enterprises. Based from the results, the respondents agreed that there was innovative organizational culture in the enterprises they serve, and they could get triple support (team support, supervisor support and organization support) from their companies. The study also revealed moderate agreement on the adoption of AI technology as to organization members’ self-confidence, innovative awareness and anticipated future in AI era. The respondents agreed that their enterprises were in harmonious organizational atmosphere in terms of reciprocal relationship, organizational citizenship behavior, and employee rapport. There was a high significant relationship among the innovative organizational culture, the adoption of AI technology, and the organizational harmony. An enhanced employee engagement framework was developed for the employees in financial service industry. The framework would encourage managers in organizations to pay attention to the impact of innovative organizational culture and adoption of AI technology on organizational harmony, and provide them an innovative path to achieve enhanced employee engagement in AI era.
Keywords: innovative organizational culture, application of artificial intelligence, organizational harmony, enhanced employee engagement framework
DOI: https://doi.org/10.5861/ijrsm.2024.1245
Cite this article:
Wang, Z. (2024). Innovative organizational culture and artificial intelligence on organizational harmony: Basis for enhanced employee engagement framework. International Journal of Research Studies in Management, 12(10), 201-217. https://doi.org/10.5861/ijrsm.2024.1245