International Journal of Research Studies in Management
CollabWritive Special Issue
2024 Volume 12 Issue 9
Available Online: 15 August 2024
Author/s:
Elloso, Jeremiah P.*
Graduate School, Lyceum of the Philippines University – Batangas, Philippines (jelloso@slsu.edu.ph)
Southern Luzon State University, Philippines
Ylagan, Alex D.
Lyceum of the Philippines University – Batangas, Philippines (Alexylagan04@gmail.com)
Abstract:
This study aimed to propose a human resource management framework for hotels in Region IV-A. The researcher determined the psychological empowerment, work engagement and job satisfaction among hotel employees in CALABARZON (Cavite, Laguna, Batangas, Rizal, Quezon). It tested the significant difference on the responses when grouped according to profile and tested the significant relationship among the given variables. A cross-sectional design with subgroup analysis was used as research design. The respondents of the study were the 312 hotel employees in CALABARZON. The instrument was adapted from three different studies. Further, t-test was used to test the significant difference on the responses when grouped according to profile, analysis of variance to compare the means of the three major variables, and Pearson Correlation Coefficient to test the relationship among the three variables. The study concluded that majority of the hotel employees in CALABARZON were 18-26 years old, females, single, college graduates, have been working in their present job for 6 months to 1 year and are from the front office department. The respondents demonstrated a high level of psychological empowerment displaying competence, self-determination, and impact on their roles. They showed high work engagement, displaying vigor, dedication, and absorption in their tasks. Moreover, the respondents displayed positive perceptions of job satisfaction in terms of working hours, salary, personal development, leadership and management, working atmosphere and work itself. The study highlights the link between psychological empowerment, work engagement, and job satisfaction. Lastly, the research paper proposed a framework for human resource management.
Keywords: competence, self-determination, vigor, dedication, absorption
DOI: https://doi.org/10.5861/ijrsm.2024.1243
Cite this article:
Elloso, J. P., & Ylagan, A. D. (2024). Psychological empowerment, work engagement and job satisfaction among hotel employees in CALABARZON: Basis for human resource management framework. International Journal of Research Studies in Management, 12(9), 173-189. https://doi.org/10.5861/ijrsm.2024.1243
* Corresponding Author