Impact of digital assistance and team collaboration on maintenance management efficiency: Basis for performance improvement on petrochemical industry

International Journal of Research Studies in Management
CollabWritive Special Issue
2024 Volume 12 Issue 10

Available Online: 15 August 2024

Author/s:

Vamanan, Tensimon
Graduate School, Lyceum of the Philippines University – Batangas, Philippines (tensimonstudy@gmail.com)

Abstract:

With the emergence of industry 4.0 and the digital revolution, the petrochemical industry has been given opportunities to improve in maintenance management. Petrochemicals are a vital component of today’s economy, with a significant role in the manufacturing of various goods such as plastics and chemical products, fertilizers, pharmaceuticals, and fuels. The integration of sophisticated digital assistance and the improvements of team collaboration will undoubtedly help the petrochemical industry to benefit from the current sweeping wave of digital transformation across different industries. This study evaluated the digital assistance, team collaboration, and maintenance management efficiency in the petrochemical industry. Additionally, it provided a comprehensive framework for performance improvement in these areas. The majority of participation consisted of 400 personnel from petrochemical industries. This study used descriptive research methodology and utilized a questionnaire as the primary tool in data collection. By using the analytical program SPSS and conducting empirical research using weighted means, it further established the correlation between digital assistance, team collaboration, and maintenance management efficiency. The results of the study revealed that asset and equipment management, digital documentation and knowledge management and data analytics and reporting are closely related to digital assistance. Using good digital assistance platforms will make it easier for employees in petrochemical industry to have more accurate maintenance performance and operations. In terms of team collaboration, there are significant relationships among collaborative decision making, communication channels and diversity in teams. That is to say, all of these indicators are complementary. The better the communication channels and diversity in teams, the more effective the team collaboration, which can also enhance the collaborative decision making. Based on the maintenance management efficiency, planning and scheduling, materials management and cost control has a profound impact on maintenance management efficiency. It also showed that the better the planning and scheduling, materials management and cost control is, the better the efficiency performance will be. A framework for performance improvement was suggested and grounded on the subsequent statistical findings. Digital assistance has a positive impact on maintenance management efficiency and on the dimensions of team collaboration. The dimensions of team collaboration have a positive impact on maintenance management efficiency.

Keywords: digital assistance, team collaboration, maintenance management efficiency

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DOI: https://doi.org/10.5861/ijrsm.2024.1237

Cite this article:
Vamanan, T. (2024). Impact of digital assistance and team collaboration on maintenance management efficiency: Basis for performance improvement on petrochemical industry. International Journal of Research Studies in Management, 12(10), 85-98. https://doi.org/10.5861/ijrsm.2024.1237