Digital transformation, resource allocation, and operational efficiency: Basis for performance improvement framework for universities in China

International Journal of Research Studies in Management
CollabWritive Special Issue
2024 Volume 12 Issue 9

Available Online: 15 August 2024

Author/s:

Wang, Yandan
Graduate School, Lyceum of the Philippines University – Batangas, Philippines

Abstract:

In this era of swift technological advancements, there have been great changes in the Chinese higher education system specifically due to the integration of digital technology. They need to increase competitiveness and satisfy the expectations of students and faculty, Chinese private universities are increasingly turning to digital technologies and effective resource allocation to improve various aspects of their operations. It is not only changing functions and roles of educational institutions but also redefining operational efficiency. The research sought to evaluate Chinese private universities’ digital transformation, resource allocation, and operational efficiency while also putting forth a performance improvement framework. This study employed an adapted modified questionnaire as the main data collecting tool in order to evaluate the data gathered using a descriptive research methodology. The 400 participants were mostly members of the teaching and non-teaching staffs of Chinese private institutions. Using the analytical software SPSS, it was empirically studied by weighted mean, further demonstrating the relationship within digital transformation, resource allocation and operational efficiency. Based on the investigation, process automation, technological infrastructure and research and innovation are closely related to digital transformation. Using cut-to-edge digital tools will enhance the quality of teaching and non-teaching staffs’ administrative tasks and research output. In terms of resource allocation, there are significant relationships among human resource allocation, technology investment and facilities and equipment. That is to say, the more rational resource allocation for both physical and non-physical assets, the better the staff to optimize their efficiency and ensure the security and safety. Based on the operational efficiency, job performance, communication and collaboration and data collection and storage have a profound impact on operational efficiency. It also revealed that the better the job performance, communication and collaboration and data collection and storage will be, the higher operational efficiency is. A framework for performance improvement is suggested and grounded on the subsequent statistical findings. Digital transformation has a positive impact on operational efficiency and positive impact on the dimensions of resource allocation. The dimensions of resource allocation have a positive impact on operational efficiency.

Keywords: digital transformation, resource allocation, operational efficiency

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DOI: https://doi.org/10.5861/ijrsm.2024.1229

Cite this article:
Wang, Y. (2024). Digital transformation, resource allocation, and operational efficiency: Basis for performance improvement framework for universities in China. International Journal of Research Studies in Management, 12(9), 145-155. https://doi.org/10.5861/ijrsm.2024.1229