Career development and employees’ motivation in the fast-food industry in San Jose, Occidental Mindoro

International Journal of Research Studies in Management
Divine Word College of San Jose Special Issue
2024 Volume 12 Issue 3

Available Online: 31 May 2024

Author/s:

Centeno, Stephanie B.*
Divine Word College of San Jose, Philippines (cteph57@gmail.com)

Giray, Marinelle C.
Divine Word College of San Jose, Philippines (marinellegiray@gmail.com)

Gonzales, Luis Jolo G.
Divine Word College of San Jose, Philippines (luisjologonzales@gmail.com)

Oficial, Michael M.
Divine Word College of San Jose, Philippines (michaeloficial6@gmail.com)

Palacio, Kristine Joy E.
Divine Word College of San Jose, Philippines (estoestapalaciokristinejoy@gmail.com)

Tan, Efriel Jay B.
Divine Word College of San Jose, Philippines (ejhaytan11@gmail.com)

Limos-Galay, Jenny A.
Divine Word College of San Jose, Philippines (jennygalay05@gmail.com)

Abstract:

The fast-food industry is a significant part of the global economy and continues to grow rapidly offering quick and affordable options for consumers and serving as a vital source of employment. San Jose, Occidental Mindoro is not an exception to this trend, yet there is limited understanding of factors that influence employees’ motivation and career development. This study examined the relationship between career development and employees’ motivation in the fast-food industry in San Jose, Occidental Mindoro. It utilized descriptive-correlational research in conducting this study. Descriptive statistics and regression analysis were the statistical methods used for examining the data. A self-structured questionnaire was administered to 144 employees of fast-food restaurants in San Jose, Occidental Mindoro, comprising Jollibee, Mang Inasal, McDonald’s, and Chowking. The findings of this study revealed that most of the respondents are between 18-25 years old, male, single, high school graduates, and crew members. The fast-food restaurants provide their employees the necessary skills enhancement, training and job orientation, mentorship, and guidance to a very high extent, as well as incentives and promotions, however, promotions can demotivate the employees. There was no significant relationship between demographic profile and employees’ motivation. On the other hand, career development and employee motivation were found to have a significant relationship. Enhancing the skills of the employees and providing adequate training and job orientation, mentorship and guidance, incentives, and promotions can affect employees’ motivation, satisfaction, retention, and productivity. These can also lead to the effective and efficient performance of employees and the success of an organization.

Keywords: career development, employees’ motivation, skills enhancement, training and job orientation, mentorship, fast-food industry

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DOI: https://doi.org/10.5861/ijrsm.2024.1057

Cite this article:
Centeno, S. B., Giray, M. C., Gonzales, L. J. G., Oficial, M. M., Palacio, K. J. E., Tan, E. J. B., & Limos-Galay, J. A. (2024). Career development and employees’ motivation in the fast-food industry in San Jose, Occidental Mindoro. International Journal of Research Studies in Management, 12(3), 161-173. https://doi.org/10.5861/ijrsm.2024.1057

* Corresponding Author