International Journal of Research Studies in Management
CollabWritive Special Issue
2023 Volume 11 Issue 12
Available Online: 31 December 2023
Author/s:
Limos-Galay, Jenny A.*
Divine Word College of San Jose, Philippines (jennygalay05@gmail.com)
Pelogna, Nueva Lee R.
Divine Word College of San Jose, Philippines (nlpelogna.78@yahoo.com)
Abstract:
This study focuses on the role of management accountants in developing incentive programs for auto machine shops in San Jose, Occidental Mindoro using descriptive quantitative data collection and analysis methods. It aimed to determine the effectiveness of incentive programs for auto-machine shops in San Jose, Occidental Mindoro, to determine the role of management accountants, and to determine the best practices for developing incentive programs for auto-machine shops in San Jose, Occidental Mindoro. The respondents of the study consisted of management accountants, shop owners, and customers who were included in the final administration of self-constructed questionnaires. The study also highlights the significance of effective incentive programs for various stakeholders, including auto machine shop owners, customers, management accountants, employees, startup auto-machine shop businesses, and upcoming scholars. The findings of the study showed that the management accountant of the Auto-Machine Shop has a positive view of incentive programs and believes they can improve employee motivation, performance, morale, and job satisfaction. Moreover, this study showed that incentive programs can improve employee engagement and productivity, and careful evaluation of the type of incentive program and its target audience is critical for maximizing its success. Thus, incentive programs can have a positive impact on customer satisfaction and loyalty in the auto-machine shop industry by encouraging repeat business and building customer loyalty. Therefore, it is recommended that the carefully designing and implementing of an incentive program, the management accountant can help to improve employee motivation, productivity, and job satisfaction, ultimately leading to increased customer satisfaction and loyalty, and driving business growth and success.
Keywords: incentive programs, management accountants, auto-machine shops, business growth, Occidental Mindoro
DOI: https://doi.org/10.5861/ijrsm.2023.1151
Cite this article:
Limos-Galay, J. A., & Pelogna, N. L. R. (2023). The role of management accountant in developing incentive programs in auto-machine shops in San Jose, Occidental Mindoro. International Journal of Research Studies in Management, 11(12), 49-55. https://doi.org/10.5861/ijrsm.2023.1151
* Corresponding Author