How organizational identification influences citizenship behavior among graduate students in a state university: Post-pandemic insights

2025 IJRSE – Volume 14 Issue 10

Available Online:  23 May 2025

Author/s:

Lucas, Jorgelindo R.
Nueva Vizcaya State University, Philippines (lucasjorgelindo@gmail.com)

Vadil, Carlo F.*
Nueva Vizcaya State University, Philippines (drvadil888@yahoo.com)

Abstract:

This study aimed to assess the organizational citizenship behavior (OCB) of graduate school students at Nueva Vizcaya State University (NVSU) and examine the determining role of organizational identification (OI). Specifically, it explored the students perceived organizational identification across three dimensions—organizational commitment and pride, identification and similarity of values, and loyalty and emotional attachment—and their perception of OCB along altruism, sportsmanship, conscientiousness, courtesy, and civic virtue. Utilizing a quantitative, descriptive-correlational research design, the study employed standardized and validated instruments: the Organizational Identification Questionnaire by Vadil et al. (2023) and the Enhanced OCB Scale by Apostol and Vadil (2023). Data were collected from 136 randomly selected graduate students using Slovin’s Formula and analyzed through mean scores and Pearson correlation coefficient. Findings revealed that the respondents exhibited a high level of organizational identification and consistently demonstrated very good organizational citizenship behavior. Notably, a strong and statistically significant correlation was found between OI and OCB, indicating that students who felt a strong sense of pride, loyalty, and shared values with the university were more likely to engage in voluntary behaviors that benefit the institution. As a result, the researchers developed a management intervention program designed to enhance organizational identification and sustain high levels of citizenship behavior, particularly in the post-pandemic academic landscape. The study recommends targeted initiatives such as recognition programs, values-based engagement activities, and continuous monitoring of OI-OCB dynamics to strengthen organizational culture and foster a supportive academic environment.

Keywords: organizational identification, organizational citizenship behavior, management intervention program

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DOI: https://doi.org/10.5861/ijrse.2025.25136

Cite this article:
Lucas, J. R., & Vadil, C. F. (2025). How organizational identification influences citizenship behavior among graduate students in a state university: Post-pandemic insights. International Journal of Research Studies in Education, 14(10), 95-110.  https://doi.org/10.5861/ijrse.2025.25136

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