National Institute of Psychology, Quaid-i-Azam University, Islamabad, Pakistan (firstname.lastname@example.org)
National Institute of Psychology, Quaid-i-Azam University, Islamabad, Pakistan (email@example.com)
Department of Psychology, University of Sargodha, Pakistan (firstname.lastname@example.org)
The present study examined the relationship between perceived organizational support (POS), psychological capital (PsyCap), organizational citizenship behavior (OCB) and its dimensions including organizational citizenship behavior towards individuals (OCBI) and organizational citizenship behavior towards organization (OCBO). PsyCap was proposed to moderate the relationship of perceived organizational support with OCB and its dimensions. Data were collected from a conveniently drawn sample (N = 325) of employees of public and private sector banks of Islamabad and Rawalpindi cities of Pakistan. Survey of Perceived Organizational Support (Eisenberger, Huntington, Hutchison, & Sowa, 1986), PsyCap Questionnaire (Luthans, Youssef, & Avolio, 2007) and Organizational Citizenship Behavior Scale (Lee & Allen, 2002) were used to measure the focal constructs of this study. Significant positive correlations were observed among all variables of the present study. Hierarchical regression analyses showed that psychological capital dampened the positive relationship of perceived organizational support with overall organizational citizenship behavior and its dimension of organizational citizenship behavior towards organization. Limitations and suggestions for upcoming studies have been discussed.
Keywords: perceived organizational support; psychological capital; organizational citizenship behavior; organizational citizenship behavior towards individuals; organizational citizenship behavior towards organization