Rungduin, Teresita T.*
Research Center for Teacher Quality, Philippine Normal University, Philippines (email@example.com)
Organizational communication has been seen as integral component in job satisfaction and employee tenure. This study explored situations where employees of a state university had experienced sama ng loob (negative affect) and gaan ng loob (positive affect) and how these emotions are triggered by work-related factors. Results revealed that sama ng loob is associated with unjust practices of the superiors and negative behaviors of coworkers while gaan ng loob is related to having a strong support group and being provided with opportunities to grow. Both affect are evident among people that the respondents treat as hindi ibang-tao (one of us).
Keywords: sama ng loob; gaan ng loob; work-related factors; work relationships; kapwa