2020 IJRSE – Volume 9 Issue 2
Special Issue on Educational Studies and Action Researches
Available Online: 1 June 2020
Gungon, Jenny Lynn P.*
Library in Charge – Teacher 1, Malabon National High School, Malabon, Metro Manila, Philippines (firstname.lastname@example.org)
Carungui, Dolores D.
Chief Librarian V – Reference Division, National Library of the Philippines, Manila, Philippines (email@example.com)
De Gulan, Ma. Victoria
Principal IV, Malabon National High School, Malabon, Metro Manila, Philippines (firstname.lastname@example.org)
Information and Communication Technology (ICT) based resources and services are fast replacing the traditional means of rendering library services in school libraries. No library can effectively provide the information needed of its users without the application of ICT in its day to day services. It is on this ground that this study examined the effects of library services with ICT applications in Malabon National High School students. The research design adopted for the study was quantitative survey research design, while structured questionnaire designed was used to ensure that the entire data sample can be analyzed fairly. The data is supplied in a numerical format, and can be analyzed in a quantifiable way using statistical methods. The population which was 3,791 comprised all the Junior High school students and 464 Senior High School Students that registered with the School for 2019-2020 academic session. A survey questionnaire of 60 library users was used to evaluate the figures with statistical tools so as to discover useful information. Percentages and statistical tables were used to analyze the collected data. The findings revealed that students in Malabon National High School were satisfied with the use of ICT-based resources and services, especially the use of computer and internet resources, in meeting their information needs within the school library.
Keywords: library; ICT; satisfaction; service quality; survey questionnaire
Cite this article:
Gungon, J. L. P., Carungui, D. D., & De Gulan, M. V. (2020). The effect of library services with information and communication technology application to students of Malabon National High School. International Journal of Research Studies in Education, 9(2), 1-10. https://doi.org/10.5861/ijrse.2020.5022