Available Online: 14 July 2020
Author/s:
Borbon, Noelah Mae D.*
Lyceum of the Philippines University-Batangas, Philippines (nmdborbon@lpubatangas.edu.ph)
Abstract:
The CALABARZON region is naturally gifted with natural, cultural and historical advantage in hospitality since of the friendliness of its people and its natural wonders that are yet to be fully harnessed. Being one of the most hospitable and naturally welcoming when it comes to accommodation, the region ensures every tourist to be accommodated. It is evident in any hotel establishment where most of the hotel products are costly the guest is experience satisfaction whenever they were accommodated by the hotel employees who are influential and has a good customer service. This is being developed through participating hotel’s Corporate Social Responsibility. The study aims to evaluate the issues with regards to corporate social responsibility of various accredited Hotel establishment in CALABARZON region. The researcher in this study used the descriptive research method. Upon the data gathering, a total of one hundred thirty (130) respondents from the forty-five (45) hotel establishment were collected. The research found out that climate change and population growth is the most common problems encountered as economic issue in the corporate social responsibility implementation of the hotels. It implies that classification of the accommodation establishment is not a factor that determines the level of problems encountered in political, economic and social aspects.
Keywords: CSR; economic issues; hotel industry; political issues; social issues
DOI: https://doi.org/10.5861/ijrse.2020.5818
Cite this article:
Borbon, N. M. D. (2020). Evaluation on corporate social responsibility issues in the view of hotel business in CALABARZON region, Philippines. International Journal of Research Studies in Education, 9(5), 41-51. https://doi.org/10.5861/ijrse.2020.5818
*Corresponding Author