International Journal of Research Studies in Management
CollabWritive Special Issue
2023 Volume 11 Issue 5
Available Online: 15 August 2023
Author/s:
Zhu, Feng
Graduate School, Lyceum of the Philippines University – Batangas, Philippines (114681531@qq.com)
Abstract:
This paper makes in-depth research on the employee productivity of employees in shopping malls. Work engagement, employee empowerment and work performance are obtained as basis of the strategic plan to improve these practices. It utilized the descriptive research method and the questionnaire as the source of data collection. Correlation analysis and variance analysis were used for statistical analysis. According to the investigation, Participation in decision making, perceptions of immediate supervisor, perceptions of higher management, and management of change are closely related to employee empowerment. The higher level of empowerment of sales personal, the better to encourage and motivate the salesmen to engage in the sales work, the easier it is to get good employee productivity. When sales personal want to have good work performance, there are significant relationships among work performance, communication skills, sales skills and work passion. The research also showed that There is a close relationship among work engagement, employee empowerment and work performance. According to the results, these three variables are statistically related. The more sales personnel empowered in their sales work, the more willing the respondents are to engage in the work, and the higher level of work performance of employees. Finally, an enhanced employee productivity model was developed, and the model and suggestions for the enhanced employee productivity were obtained.
Keywords: work engagement, employee empowerment, work performance
DOI: https://doi.org/10.5861/ijrsm.2023.1052
Cite this article:
Zhu, F. (2023). Work engagement, employee empowerment and work performance among salesmen in China: Basis for enhanced employee productivity model. International Journal of Research Studies in Management, 11(5), 51-64. https://doi.org/10.5861/ijrsm.2023.1052