International Journal of Research Studies in Educational Technology
Divine Word College of San Jose Special Issue
Volume 9, Issue Number 1
Available Online: 5 May 2025
Author/s:
Ramos, Lucelle Antonette S.*
Divine Word College of San Jose, Philippines (lucelleantonettesotelo@yahoo.com)
Galay-Limos, Jenny A.
Divine Word College of San Jose, Philippines (jennygalay05@gmail.com)
Lazaro, Neofe J.
Divine Word College of San Jose, Philippines (mharifel.javier.lazaro@gmail.com)
Abstract:
The study focused on different business practices, members’ satisfaction, and financial performance of multi-purpose cooperatives in Sablayan, Occidental Mindoro, and how variables are related to each other. A total of 341 members of multipurpose cooperatives with more than 100 members in Sablayan, Occidental Mindoro, were the study’s respondents. This study employed an exploratory sequential mixed-methods design. Qualitative data collection and analysis were done first, followed by quantitative data collection and analysis. The research instrument used in the study was designed for members of multipurpose cooperatives. The findings revealed that business practices in terms of good governance and financial management were also very high. Services offered and technological advancements in multipurpose cooperatives were at a high level. It was also revealed that the summary of the mean level of members’ satisfaction indicates that the cooperative is performing well across various indicators, including quality of service, innovation, cooperative culture, and community involvement. Additionally, strong overall financial performance in cooperatives is indicated by the summary of the mean financial performance for multipurpose cooperatives. Furthermore, the study found no significant relationship between business practices and the level of members’ satisfaction and the financial management status of multi-purpose cooperatives in Sablayan, Occidental Mindoro. This study recommends that the officers of multipurpose cooperatives attend seminars and training to enhance their business practices. Thus, a proposed program was suggested to enhance members’ satisfaction and the financial performance of multipurpose cooperatives.
Keywords: business practices, members’ satisfaction, financial performance, cooperative culture, multi-purpose cooperatives
DOI: https://doi.org/10.5861/ijrset.2025.25008
Cite this article:
Ramos, L. A. S., Galay-Limos, J. A., & Lazaro, N. J. (2025). Business practices, members’ satisfaction, and financial performance of multi-purpose cooperatives in Sablayan, Occidental Mindoro. International Journal of Research Studies in Educational Technology, 9(1), 123-138. https://doi.org/10.5861/ijrset.2025.25008
* Corresponding Author