Besharat, Mohammad Ali*
University of Tehran, Iran (firstname.lastname@example.org)
University of Tehran, Iran (email@example.com)
The aim of the present study was to investigate the moderating effects of inner-directed and other-directed behavior styles on the association between organizational commitment and organizational citizenship behavior in a sample of Iranian bank employees. A total of 249 volunteer employees (140 males, 109 females) were included in this study. All participants were asked to complete Organizational Commitment Scale (OCS), Organizational Citizenship Behavior Scale (OCBS), and Personal Behavior Styles Scale (PBSS). The results revealed that inner-directed and other-directed behavior styles moderated the relationship between organizational commitment and organizational citizenship behavior. Inner-directed style amplified the relationship between organizational commitment and organizational citizenship behavior, whereas other-directed style showed an opposite impact on this relationship. It can be concluded that inner-directed individuals experience strong sense of control on their daily life events and do not have need to reinforcement and control from the organization. Whereas, other-directed individuals experience lack of control and they have strong need to reinforcement and supervision from outside.
Keywords: behavior style; organizational commitment; organizational behavior; behavior control; reinforcement